Customer Service FAQ

Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:

Customer Relations

613-842-3600

For any other concerns not addressed in the FAQ's above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.  

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Get your monthly PRESTO pass early

You can buy next month’s PRESTO pass up to 14 days before the 1st of the month. Allow 24-48 hours before you need to travel.

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PRESTO - Register

Register your PRESTO card to protect your funds in case it is lost or stolen!

FIND OUT MORE
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Allow 24-48 Hours Before Riding

When you load your card online at prestocard.ca

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