Customer Service FAQ
Please review the following Frequently Asked Questions (FAQ) categories as they may provide answers to your questions:
- Bus and O-Train Vehicles
- Bus Stops and Shelters
- Elevators
- Fares, pass and ticket enquiries
- Miscellaneous
- Safety Related
- Service Delivery
- Service Information
- Transit Service Design
Customer Relations
613-842-3600
For any other concerns not addressed in the FAQ’s above, please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.
See something? Say something!
Help keep our transit system safe and secure.
If something looks suspicious, let us know or CALL 310-2828.
Text 560-560 for bus arrival times
Get real-time bus schedules ... via text-messages on your cell!