Contact Us
To offer your feedback regarding the recent route changes,
please complete a Customer Relations Feedback form.
OC Transpo
1500 St. Laurent Blvd.,
Ottawa, ON K1G 0Z8
Your call may be recorded for quality assurance and training purposes.
Transit Information
613-741-4390
TTY 613-741-5280
Our Transit Information Clerks can assist you with the following:
- Travel, fare and general information
- Current detours
- Any transit literature (maps, brochures, etc.)
| Monday - Friday | 7 am – 9 pm |
|---|---|
| Saturday | 8 am - 9 pm |
| Sunday | 9 am - 5 pm |
| » Holiday Hours of Operation | |
You can also receive printed information (maps, brochures, etc.) by completing the online 'Request Information' form.
If you would like Trip Planning assistance, please complete the on-line 'Trip Plan Request' form.
Customer Relations
613-842-3600
FAX 613-230-6543
| Monday - Friday | 8 am – 5:30 pm |
|---|---|
| » Holiday Hours of Operation | |
Please take a moment to review our Customer Relations FAQ's for information on many aspects of the transit service.
For any other concerns please complete the online Customer Relations Form. Just select the appropriate category and provide as many details as possible so that we can investigate your concerns fully.
Or you can reach us by mail at:
1500 St. Laurent Blvd.
Ottawa, ON K1G 0Z8
Accessible Transit
For information on the Accessible services that OC Transpo offers, please contact:
Access OC hotline
613-842-3625
ATS 613-741-5280
OC Transpo Accessible Transit Specialist
613-842-3636, ext. 2873
accessibility@octranspo.com
| Monday - Friday | 9 am – 5:30 pm |
|---|---|
| » Holiday Hours of Operation | |
Feedback on Accessible services:
Your feedback about how OC Transpo's programs and services are delivered to persons with disabilities is welcomed because it may help us identify areas that need improvement.
There are a number of ways to provide feedback on accessible services:
- Phone: 613-842-3600 (TTY: 613-741-5280)
- Fill in the online Customer Relations Form
- Mail: Customer Service, City of Ottawa Transit Services Department, 1500 St. Laurent Blvd., Ottawa ON K1G 0Z8
- In person at any OC Transpo Sales and Information Centre
Media Relations
613-580-2450
Website Feedback/Comments:
If you have any questions, concerns or suggestions concerning the website, please contact the webmaster at webadmin@octranspo.com
Transit Security
613-741-2478
Use the number above to report any transit safety issues.
Placing Ads in Buses
If you would like to place ads in our buses, please contact:
Pattison Outdoor Advertising
613-521-1001
Placing Ads in Shelters
If you would like to place ads in the bus shelters, please contact:
Clear Channel
613-248-8447
Vendors
Tickets and passes available at over 300 vendors! Find a vendor close to you.