Contact Customer Relations

Please take a moment to provide us with your comments. A customer relations representative will be reviewing all submissions. Information you provide is confidential.

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Personal information on this form is collected under the authority of section 69 of the Municipal Act, 2001, S.O. 2001, C 25 and will be used to provide you with a response to your comments/incident report. Questions regarding this collection may be addressed to the Customer Relations Unit, Transit Services, OC Transpo: by mail to 1500 St. Laurent Boulevard, Ottawa ON, K1G 0Z8; by phone at 613-842-3600; or by TTY at 613-741-5280.

Woman Holding PRESTO card. Image text: Goodbye tickets, hello PRESTO!

PRESTO - Tickets Cost More

Use your PRESTO card to ride because tickets cost more!

FIND OUT MOREFind out more
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PRESTO Cards

PRESTO cards cannot be used until you buy a pass or put money on your card. 

Load your card online or in person at a sales centre. 

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Express homebound/outbound

Regular fare on Express routes, at selected bus stops

Express homebound/outbound: Find out more

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