Contact Customer Relations
Please take a moment to provide us with your comments. A customer relations representative will be reviewing all submissions. Information you provide is confidential.
Personal information on this form is collected under the authority of section 69 of the Municipal Act, 2001, S.O. 2001, C 25 and will be used to provide you with a response to your comments/incident report. Questions regarding this collection may be addressed to the Customer Relations Unit, Transit Services, OC Transpo: by mail to 1500 St. Laurent Boulevard, Ottawa ON, K1G 0Z8; by phone at 613-842-3600; or by TTY at 613-741-5280.
Replace Your Card
If your card is lost or stolen, you can purchase a replacement ($6) at any OC Transpo Sales Centre.For registered cards, the account balance can be transferred.
PRESTO - Autoload
Set up autoload on your PRESTO card so that you are always good to go!
PRESTO - Online not in Line
Load your PRESTO card online so that you don't have to wait in line!