Contact Customer Relations

Please take a moment to provide us with your comments. A customer relations representative will be reviewing all submissions. Information you provide is confidential.

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Personal information on this form is collected under the authority of section 69 of the Municipal Act, 2001, S.O. 2001, C 25 and will be used to provide you with a response to your comments/incident report. Questions regarding this collection may be addressed to the Customer Relations Unit, Transit Services, OC Transpo: by mail to 1500 St. Laurent Boulevard, Ottawa ON, K1G 0Z8; by phone at 613-842-3600; or by TTY at 613-741-5280.

Bus Ticket

Use Up or Trade In Old Tickets

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

Use Up or Trade In Old TicketsFind out more
Hand tapping PRESTO card to card reader. Image text: PRESTO user tip 1

Always Tap Your Card

Whether it’s pay-per-ride or monthly pass, always tap your card when boarding.

Bus Ticket

Use Up or Trade In Old Tickets

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

Use Up or Trade In Old TicketsFind out more

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PRESTO