Happy Returns Identification Plan
The HAPPY RETURNS Identification Plan helps customers protect their items in the event of loss on OC Transpo buses.
For only $10, OC Transpo customers can purchase coded labels andcards which can be placed on bus pass photo ID cards, cell phones, purses, wallets, umbrellas, musical instruments, backpacks etc.
Happy Returns customers are confidentially registered at the Lost & Found office.
When a registered item arrives at the Lost & Found office, the owner will be called immediately.
There is no guarantee that an item belonging to a Happy Returns customer will be returned. However over 75% of lost items are returned to the Lost & Found office, so the chances are high that your item will be returned.
OC Transpo Lost & Found is proudly administered by Heartwood House: au coeur de la vie.
How do I become a Happy Returns member?
Simply complete the application below and mail it to our office:
Heartwood House
153 Chapel Street,
Ottawa ON K1N 1H5
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Happy Returns Identification Plan Application Form |
More Information:
OC Transpo Information
613-741-4390
Maureen Moloughney,
Happy Returns Identification Plan
613-563-4011
Heartwood House
613-241-5937
www.heartwoodhouse.ca
TransPLAN
OC Transpo’s route planning and consultation program, where riders have a chance to provide ideas and input.
Transecure Outstanding Call of the Month
The TRANSECURE Outstanding Call for November 2011 goes to Jacques Rinquette.