Lost and Found

   Lost an item?    |    Found an Item?    |    Hours of Operation    |    More Info

OC Transpo Lost & Found is managed by
Heartwood House: au coeur de la vie

Heartwood House is located at 404 McArthur Avenue and served by Route 14

Lost an item?

If you have lost an item, please contact Lost & Found after 11 am on the day after your loss.

If retrieving an item is an emergency,
please contact:

    Information Centre

Open Weekdays from 7 am - 9 pm, 
Saturday from 8 am- 9 pm and
Sunday from 9 am - 5 pm.


Found an item?

If you have found an item, please return it to any bus driver, Heartwood House, our Sales and Information Centres or an OC Transpo Special Constable.

If you found someone else's bus pass you can drop it into any Canada Post mail box and it will be returned to OC Transpo.


Hours of Operation

NOTE: For Holiday hours of operation, please contact Heartwood House.

September 1 - June 30:
Monday, Tuesday 8 am to 7 pm
Wednesday, Thursday 8 am to 7:30 pm
Friday 8 am to 5 pm
Saturday, Sunday CLOSED
July 1 - August 31:
Monday, Tuesday, Thursday 8 am to 5:30 pm
Wednesday 8 am to 7:30 pm
Friday 8 am to 5 pm
Saturday, Sunday CLOSED


More Info ...

For more information about 'Lost & Found', please contact:

Heartwood House
404 McArthur Avenue
email: lostandfound@heartwoodhouse.ca
website: www.heartwoodhouse.ca


Stylized OC Transpo bus. Image text: The Ticket on sale here


Tickets and passes available at over 300 vendors! Find a vendor close to you.

Vendors: Find out more
Hands typing on a smartphone

Register for Alerts!

Register and we will e-mail or text your cell with the latest transit information, including cancelled trips, detours, fare changes or changes in service to your route.

Image of a train with text Our Transit Future is on Track

O-Train Confederation Line

O-Train Confederation Line: Find out more

E-mail this page