Lost and Found

OC Transpo Lost & Found at Heartwood House

404 McArthur Avenue (served by Route 14)


If you lost an item, please contact Lost & Found after 11 am on the day after your loss.

Heartwood House Hours of Operation:

September 1 - June 30:
Monday, Tuesday 8 am to 7 pm
Wednesday, Thursday 8 am to 7:30 pm
Friday 8 am to 5 pm
July 1 - August 31:
Monday, Tuesday, Thursday 8 am to 5:30 pm
Wednesday 8 am to 7:30 pm
Friday 8 am to 5 pm
» Holiday Hours of Operation

If you have found an item, please return it to any bus driver, Heartwood House, our Sales and Information Centres or an OC Transpo Special Constable. If you found someone else's bus pass you can drop it into any Canada Post mail box and it will be returned to OC Transpo.

If retrieving an item is an emergency:
    Information Centre

Open weekdays from 7 am - 9 pm; Saturday from 8 am- 9 pm and Sunday from 9 am - 5 pm.

For more information, please contact Heartwood House at 613-241-5937, or visit their website: www.heartwoodhouse.ca

Stylized OC Transpo bus. Image text: The Ticket on sale here


Tickets and passes available at over 300 vendors! Find a vendor close to you.

Vendors: Find out more
Front of OC Transpo bus for Route 95

24-Hour Service

OC Transpo never sleeps! Bus service 24/7 with Rapid Transit Route 95 now running 24 hours a day.

Replace Your Card

If your card is lost or stolen, you can purchase a replacement ($6) at any OC Transpo Sales Centre.For registered cards, the account balance can be transferred.

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