OC Transpo News
Recent items ...
Starting Friday, October 17, both Routes 96A and 196 will serve the new Tanger Outlets mall. Route 96A will continue to provide service on weekdays from 7 am to 7 pm, while the 196 will operate after 7 pm and on weekends.
We have started removing the bike racks on all routes and can no longer guarantee that any routes will have bike racks. The Rack & Roll program is expected start up again in April 2015.
A memorandum has been posted on ottawa.ca from the City Manager regarding the recent safety advisory letters from the Transportation Safety Board concerning the September 18th, 2013 bus-train collision.
On Sunday, August 31, new schedules go into effect on most routes to reflect the increased demand for service in the fall, along with other routing changes. New timetables are now available!
A new service for Kanata North will go into effect December 22, 2014. It will include a new Route 64 and changes to Routes 60, 68 and 181.
The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.
Use your event ticket for FREE service on OC Transpo and STO buses. Park for FREE at one of the nearby lots, and take a quick ride on the shuttle bus to TD Place.
If you have installed the latest iOS8 iPhone operating system and you are encountering problems with the MyTransit app, you may want to try uninstalling and re-installing the app. This should resolve any issue you may have. Please note that re-installing the app will remove your registered favourites.
Are you eligible for a school board subsidized pass? If you live over 3.2 km from school (English school boards) or over 3.0 km from school (French school boards), you may be eligible for a pass. Visit or call the appropriate transportation authority for more information.
Classes are starting soon. Get to know your transit options and make your commute back to school as smooth as possible.
The school board PRESTO card is accepted on OC Transpo buses and the O-Train from the first day of school until June 30, 2015. This card is paid for and provided by the Ottawa Student Transportation Authority, which determines eligibility.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
Full-time students from Carleton University, the University of Ottawa and Saint Paul University can use the U-Pass to get around freely from September 1 to April 30, 2015. The cost of the U-Pass is included in your incidental student fees.
Evening service on the O-Train will continue to be adjusted to end at 10 p.m. in order to complete construction work necessary for expanded O-Train service.
Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.
In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.
After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program
We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.
On Thursday, July 24, the centre will move to an accessible trailer near stop 3B for about three months during renovations. Office hours will stay the same. All services except photo ID cards will still be available.
You can purchase a photo ID card at one of the following Sales and Information Centres:
- Rideau Centre
- Place d’Orléans
Or, why not take this opportunity to switch the less-expensive PRESTO card!
Thank you for your patience.
2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.
- 30 spaces on the west side of the parking lot
- Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23.50/month
- Nearby bus service
Bus Service Options
- Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
- Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
- Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line
Park & Ride Permits
A $23.50 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.
For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.
On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice.
Transit is a shared space and everyone is entitled to a safe and harassment-free ride.
The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.
Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.
If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.
OC Transpo Sales Centres are located at:
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.
St. Laurent, Place d’Orléans and Lincoln Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.
Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
PRESTO - Tickets Cost More
Ride with your PRESTO card because tickets cost more!
PRESTO - Online not in Line
Load your PRESTO card online so that you don't have to wait in line!
PRESTO - Load Your Card
Load your PRESTO card to pay-per-month!