OC Transpo News
Recent items ...
Confederation Line construction in the central Transitway corridor continues this spring. Campus Station will close, and bus service at Laurier and Lees Stations will be reduced. Travel times and transfer points may change for customers using these stations. Check to see if your commute is affected, and read about other changes coming this year.
OC Transpo updated its internal phone system as of January 23, 2016. When calling an OC Transpo employee using the 613-842-3636 number please dial ‘5’ before the rest of the previously used 4-digit extensions.” Other departmental numbers and direct phone numbers will remain the same.
On Winterlude weekends and Family Day, catch the Sno-Bus from Confederation Park for free and direct service to Dow’s Lake, Lansdowne Park or Jacques-Cartier Park in Gatineau.
Effective Jan. 17, the Transitway is closed between Bayview and LeBreton stations. These stations remain open but buses now use bus-only lanes on Scott and Albert Streets. Your travel time on some west and south end routes could have increased by up to 3 minutes, so please allow extra time for your travel.
In response to community feedback, more routes now serve Lees Station. Route 97 serves Lees in the east direction. In addition, Routes 8, 86, 87, 92, 94, 96, 106 and 403 stop at Lees 3B on all east- or southbound trips on weekdays before 6 am and after 7 pm, and weekends all day.
OC Transpo’s Travel Planner now provides a full screen Google map to view your route, as well as multiple travel solutions to help you find the best trip.
As of Monday, November 9, the Para Transpo Administration office will be located at the OC Transpo Customer Service Centre at 925 Belfast (two buildings east of its current location). The new office is fully accessible. For more information, call 613-244-1289 or TTY 613-244-4833.
The report provides a snapshot of what occurred in 2014 and a summary of how transit service was planned, operated and managed over the past year.
Screen reading support software BrowseAloud will be disabled within the next couple of weeks. If this will affect your ability to browse on our site, please send us an e-mail with your name and phone number and we will be happy to call to discuss other solutions for you.
Effective August 4, Route 91 to Orléans/Trim serves stop 6807, located on Lees Avenue, at the on-ramp for Highway 417. This stop is a 5-minute walk (heading east) to Lees Station.
We are rolling out an expanded and responsive version of our mobile site. The new site adapts the most popular features of octranspo.com for a wide range of mobile devices. However, the site does not include all of the information found on the full site. Please check it out and let us know what you think!
Tips to help you ride safely, every step of your journey.
We released highlights of the 2014 Transit Services Customer Survey. The results showed positive feedback in many areas. For example, 78% of customers rated OC Transpo as good or very good and 90% said they feel safe and secure using transit.
If you received your first PRESTO Community pass in 2013, you need to renew it this year before the discount expires. Find out your renewal day at prestocard.ca or in person at an OC Transpo Customer Service Centre.
Buses will follow a slightly reduced weekday schedule on Monday, Feb. 15, since many people have the day off and schools will be closed. Changes to service include:
- Arrival times on most routes will be adjusted a little bit
- School routes numbered in the 600s and special school trips on regular routes will not run
- Route 201 will not run either
Para Transpo service and office hours will not change.
Your ride to Winterlude
The free OLG Sno-Bus will serve Winterlude events from 10 am to 3 pm.
Family Day office hours
Information Line (613-741-4390)
Open from 7 am to 9 pm
Customer Service Centres
|Rideau Centre||Lincoln Fields, Place d'Orléans and St-Laurent|
|10 am to 6 pm||7 am to 6 pm|
Customer Relations hotline (613-842-3600)
Open from 8 am to 5:30 pm
The DayPass ($8.30) will be valid as a Family DayPass from Feb. 13 to 15.
A family or group of up to six people (up to two aged 13 or older) can get unlimited rides all day. You can buy a DayPass on the bus (exact fare).
The overpass that links Bayshore station with the shopping centre will be closed from Monday, January 19 until approximately mid-October for parking garage construction. You will be able to access the mall by crossing at ground level.
A memorandum has been posted on ottawa.ca from the City Manager regarding the recent safety advisory letters from the Transportation Safety Board concerning the September 18th, 2013 bus-train collision.
The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
PRESTO - Online not in Line
Load your PRESTO card online so that you don't have to wait in line!
Text 560-560 for bus arrival times
Get real-time bus schedules ... via text-messages on your cell!
PRESTO - Register
Register your PRESTO card to protect your funds!