OC Transpo News
Recent items ...
Due to technical difficulties the 560560 SMS service is currently unavailable for Telus/Koodo Customers. We are working on a solution to have the service restored and apologize for any inconvenience this may cause you.
FREE Service for ticket holders!! OC Transpo and Para Transpo service is FREE. Just show your Ottawa Fury ticket to the operator 3 hours before and up to 6 hours after the start of the game!
For the summer months, PRESTO is the easiest way to go. Simply order your card online at prestocard.ca. Allow 7 days for delivery.
The new spring service starting Sunday, April 20 has been aligned to meet your seasonal transit needs. Check your route’s new schedule as most have been adjusted, and take a look at the service change highlights.
A new schedule update is now available for the MyTransit App. This schedule will include: Holiday & Spring Service
2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.
- 30 spaces on the west side of the parking lot
- Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23/month
- Nearby bus service
Bus Service Options
- Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
- Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
- Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line
Park & Ride Permits
A $23 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.
For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.
On Monday, February 24, a third Park & Ride lot opened in Barrhaven, with free parking for 342 vehicles. The lot is at Nepean Woods Transit Station, near the corner of Woodroffe and Strandherd.
Nepean Woods will supplement the 2,000 parking spaces already available at Fallowfield and Strandherd Park & Ride lots. In future, Nepean Woods can be expanded to 765 spaces to meet the growing needs of
Bus service at Nepean Woods Station is provided by:
- operates 7 days a week
- every 15 minutes on weekdays
- to downtown via the Transitway
- seven days a week
- to Tunney’s Pasture via Merivale Road
- 342 free parking spaces
- Frequent bus service 7 days a week
- New passenger shelters
- Bike shelter and new cycling path connections
- Accessible parking, sidewalks and benches
- Drop off / pick up zone
- Emergency callboxes and CCTV cameras with live monitoring
For schedules, call 613-560-1000 plus 3048 or text 560560 plus 3048
On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice.
Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.
In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.
After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program
Transit is a shared space and everyone is entitled to a safe and harassment-free ride.
The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.
Starting January 1, 2014, purple ($1.30) tickets will no longer be accepted on the bus. Orange ($1.50) tickets will continue to be valid.
If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.
OC Transpo Sales Centres are located at:
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.
St. Laurent, Place d’Orléans and Lincoln Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.
Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.
You may encounter problems displaying some route timetable on the website; we are working towards fixing this problem as soon as possible. Please use the Route Schedules while we resolve the issue.
the 2012-13 U-pass cannot be used as an OC Transpo photo ID.
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Register and we will e-mail or text your cell with the latest transit information, including cancelled trips, detours, fare changes or changes in service to your route.
PRESTO - Register
Register your PRESTO card to protect your funds!
Tickets and passes available at over 300 vendors! Find a vendor close to you.