OC Transpo News

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St-Laurent Station Platform and Elevator Maintenance Starting Monday, July 28 Read More

Effective 9:30 a.m. Monday, July 28 until approximately Friday, August 1, bus stop 1B, at St-Laurent Station, will not be in service while flooring repairs are made to the platform and stairs. All service will be available at stop 1A. Elevator # 18 which services this platform will also be out of service. Customers who require an elevator to access the upper level or shopping centre should go to stop 1A, take any eastbound bus (94, 95, 96, 102, 124, 126, 128, 129, 199, 24, and express routes 20-231) to Cyrville Station, go to stop 2A, then take any westbound route. Thank you for your patience while we make station improvements.

The Game Plan to Get Down to Lansdowne! Read More

O-Train will not operate on July 27, Aug. 3 and Aug. 9-10 Read More

O-Train service will not operate on the following days, to do work needed to roll out the expanded O‑Train service coming later this year: 

  • Sunday, July 27
  • Sunday, August 3
  • Saturday and Sunday, August 9 and 10. 

Bus Route 107 will operate while the O‑Train is not in service. Buses run parallel to the O‑Train from the Bayview to South Keys stations, making only limited stops along the way. Frequency of Route 107 buses will be as follows:

  • July 27: every 30 minutes
  • August 3: every 30 minutes
  • August 9: every 15 minutes
  • August 10: every 30 minutes

Use the travel planner to determine the best alternative to reach your destination.

We have scheduled the work on weekends when ridership is lower to reduce the impact to our customers.

Thank you for your patience.

Special Colonel By Day Service: Monday, August 4 Read More

On Colonel By Day, Monday, August 4, a Sunday schedule will operate, with extra service on routes 8, 94, 95 and 105. Only those routes that normally run on Sundays will be in service.


The schedules on some routes may be adjusted, so please check your timetable. (Just choose the appropriate date and route from the drop-down lists.)

Read more on Colonel By Day service

Navan Fair Shuttle Service - 2014 Read More

A FREE Shuttle Service will be provided from Orleans Station, Stop 2C, Trim Park n Ride and Millennium Park n Ride to the Navan Fairgrounds. Departs every hour. 

Friday August 8th: 10am – 1:00am*

Saturday August 9th: 10am – 1:00am*

Sunday August 10th: noon – 6:00pm**

*Last pickup in Orleans at 8:00pm, Last Bus leaves Navan at 1:00am

**Last Bus leaves Navan at 6:30pm

Extending Routes 94 and 99 across the Strandherd Bridge on July 19 Read More

On Saturday, July 19, 2014, Routes 94 and 99 will be extended across the newly-opened Strandherd-Armstrong Bridge providing new connections to the Riverside South and Barrhaven communities.

Maps and info on extension of Routes 94 and 99

Revised Kanata North Express Service Proposal Read More

It is proposed that Routes 60, 68 and 181 in Kanata North be revised, and a new Route 64 be introduced in order to serve new residential areas and reduce walking distances to transit.

We want your comments

Lincoln Fields Sales and Information Centre temporarily moving Read More

On Thursday, July 24, the centre will move to an accessible trailer near stop 3B for about three months during renovations. Office hours will stay the same. All services except photo ID cards will still be available.

Map for new Lincoln Fields office location ~ Carte du bureau temporaire à Lincoln Fields

You can purchase a photo ID card at one of the following Sales and Information Centres:

  • Rideau Centre
  • Place d’Orléans
  • St-Laurent

Or, why not take this opportunity to switch the less-expensive PRESTO card!

Thank you for your patience.

Lincoln Fields Transitway Platforms 1A and 1B Closure Read More

Due to repair work on the stairs, between Friday, August 1, at 10 pm and Monday August 4, at 5 am, there will be no service on the southbound Transitway platform, and buses will be detoured to the local platform.

Routes 96 Terry Fox and 97 Bayshore will serve Stop 3A. Routes 94 Nepean Woods and 95 Barrhaven will serve Stop 4B.

Service to downtown at stop 2A on the northbound Transitway platform will be unchanged. Customers can access stop 2A via the elevator or by taking the main stairs in the Information Centre to the ground level, then using the crosswalk.

All elevators will be available and pedestrian access on all platforms will be maintained. However, it is recommended that pedestrians access the station via Carling Avenue. View Map.

Thank you for your patience.

New Fares – Effective July 1, 2014 Read More

On Tuesday, July 1, fares increased an average of 1.9% to keep pace with inflation and the cost of providing transportation.

New Fares

New Summer Service starts Sunday, June 22 Read More

Schedules on most routes will change, because of reduced demand for bus service in the summer months. Three NEW routes will be added and a few other routes will be slightly revised. Check the list of Service Highlights for complete details, and to see the new schedules.

Service Highlights

PRESTO School Board Pass Expires June 30, 2014 Read More

The PRESTO card issued by your school has a School Board pass good to the end of June. You cannot load another pass on the card until July 1 or it will cancel your current pass.

Read here for more school board pass details

Streetcar 696 – Getting Help from Local Students Read More

Students from the Rideau High School carpentry and mechanics class with their teachers Robert Aucoin and Mark Backman have been helping with Streetcar 696.

More on the 696

PRESTO Reader Upgrades Read More

PRESTO card readers are now updated at least 3 times a day, meaning your online loads are a lot faster than before! 

PRESTO was recently upgraded to reduce the time it takes to update all the readers on the bus.

Your online or telephone purchases will now be distributed to the buses at least three times every day – and as often as six times in a day!

This means – for example - that purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.  

Prior to this upgrade, Presto purchases were updated only once a day – which meant it could take anywhere from 24 to 48 hours before the purchase was ready for use.

OC Transpo is currently the only transit system using a cellular connection for PRESTO – other transit companies are updated just once a day using a wifi connection.

We hope this improvement in speed and efficiency is a benefit to all of our PRESTO customers, and will allow you to take full advantage of the convenience of online transit fare purchases.

Bus Stop Changes at Mackenzie King Station Westbound Read More

Starting Tuesday, May 20, through the summer, afternoon Express routes going westbound will serve a temporary bus stop located farther west along the platform in an effort to reduce crowding at stop 2A, help speed up boarding, and improve pedestrian traffic flow during the Rideau Centre renovations. The routes serving the temporary stop are:  60, 61, 62, 65, 66, 67, 68, 69, 70, 71, 73, 76, 77, 261, 262, 263, and 283. Thank you for your patience during this period of adjustment.

Sunday Bikedays Read More

Every Sunday, beginning May 18 up to and including August 31, the John A. Macdonald Parkway will be closed in the westbound direction from 9 a.m. to 1:00 p.m. for Sunday Bikedays.

In the westbound direction, Routes 87, 94, 95, 96 and 97 will detour between Westboro and Lincoln Fields Stations via Scott Street, Churchill Avenue, Richmond Road, Woodroffe Avenue and Carling Avenue.

A temporary bus stop will be installed on Richmond Road westbound at Golden Avenue for Routes 87, 94, 95, 96 and 97 in lieu of the usual westbound stop at Dominion Station.

O-Train Evening Service Adjustment Starts May 1 Read More

From May 1 and through the summer, evening service on the O-Train will be adjusted to end at 10 p.m. in order to complete construction work necessary for expanded O-Train service. 

Read more about O-train adjustments

The 2013-2014 U-Pass Expires on April 30 Read More

For the summer months, PRESTO is the easiest way to go. Simply order your card online at prestocard.ca. Allow 7 days for delivery.

View U-pass expiry

2013 Customer Survey Results Read More

2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
 

View the survey results

New Park & Ride in Orléans Read More

On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.

Features:

  • 30 spaces on the west side of the parking lot
  • Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23.50/month
  • Nearby bus service

Bus Service Options

  • Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
  • Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
  • Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line

Park & Ride Permits

A $23.50 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.

For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.

 

Ray-Friel Park & Ride

560-1000 has changed! Read More

On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice. 

See 560-1000 changes

Transit Safety is a priority Read More

Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.

In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.

Safety initiatives

Make the safe stop with OC Transpo - now after 7 pm! Read More

After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program

more info on Safe Stop

Courtesy and Respect Read More

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

more travel tips

Lost & Found has moved! Read More

The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.

More on this

Bus Ticket Changes: Use Up or Trade In Old Tickets Read More

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.

OC Transpo Sales Centres are located at:  

Rideau Centre  
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.  
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.  
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.  
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.  

St. Laurent, Place d’Orléans and Lincoln  Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.

Para Transpo Begins Accepting PRESTO Monthly Passes December 1 Read More

Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.

More on Para with Presto!

Automatically renew your PRESTO pass Read More

When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.

... more information on renewing your pass

Presenting the Confederation Line Read More

We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.

For more information on the Confederation Line

Route timetable display problem Read More

You may encounter problems displaying some route timetable on the website; we are working towards fixing this problem as soon as possible. Please use the Route Schedules while we resolve the issue.

Umbrella covering PRESTO card. Image text: PRESTO user tip 4

Overdraft

If your card runs out of money—and if it’s registered—take one last ride in "overdraft." When you reload, pay the 25-cent overdraft fee, plus the cost of the trip.

Guage with pointer in red. Image text: PRESTO user tip 10

Autoload & Auto Renew

Your card will never run out or go into overdraft with:

  • Autoload – puts more money on your card when you reach the minimum.
  • Auto Renew – puts next month’s pass on your card.
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PRESTO - Autoload

Set your PRESTO card to autoload so that you are always good to go!

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