OC Transpo News
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The new service will include a bigger fleet of new trains that will run more often, start earlier and have space for more passengers. This will result in lower waiting times for riders.
If you have a registered PRESTO card, you can download your Transit Usage Report from prestocard.ca as of March 1. It gives a summary of PRESTO travel details you can use to help determine your eligibility for the Public Transit Tax Credit.
A full-sized model of the City of Ottawa’s new light rail train has arrived in Ottawa! The train will be available for public viewing 7 days a week from 8 am to 8 pm from January 30 to March 31 at the Aberdeen Pavilion in Lansdowne Park.
While at the showcase, you will be able to experience first-hand the world-class vehicle that will serve the O-Train Confederation Line in 2018.
More information will be posted on our website as we get closer to the date. Stay tuned!
The overpass that links Bayshore station with the shopping centre will be closed from Monday, January 19 until approximately mid-October for parking garage construction. You will be able to access the mall by crossing at ground level.
Most routes have new winter schedules since January 4.
Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.
If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.
OC Transpo Sales Centres are located at:
Monday to Friday . . . . . . . . . . . . . . . .8:30 am - 9 pm
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 am - 6 pm
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 am - 5 pm
Most holidays . . . . . . . . . . . . . . . . . . . .10 am - 6 pm
St-Laurent, Place d’Orléans and Lincoln Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 am - 6 pm
The sidewalk of the Eagleson Road overpass above Highway 417 is too narrow for City of Ottawa equipment to clear, which makes it unsafe to cross on foot. For the best way to reach your destination, please use the travel planner or call 613-741-4390.
On Dec. 21, LeBreton Station moved one block west, to the intersection of Preston St. at the Transitway because Booth St. is partially closed for the construction of the O-Train Confederation Line. The Transitway is still open but some routes have been rerouted.
The Sales and Information Centre reopened in its original spot at Lincoln Fields Station on Monday, Dec. 15 at 7 am. The centre now has accessible service counters, a new microphone to improve two-way conversations, and a better photo-taking setup. Thank you for your patience during the renos.
Route 99 now travels on new bus-only lanes on Chapman Mills Drive and serves newly-opened Beatrice Station (stop #3049).
Routes 96A and 196 now serve the new Tanger Outlets mall. Route 96A continues to provide service on weekdays from 7 am to 7 pm, while the 196 runs after 7 pm and on weekends.
A memorandum has been posted on ottawa.ca from the City Manager regarding the recent safety advisory letters from the Transportation Safety Board concerning the September 18th, 2013 bus-train collision.
A new service for Kanata North will go into effect December 22, 2014. It will include a new Route 64 and changes to Routes 60, 68 and 181.
The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.
PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!
This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.
OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.
Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.
In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.
After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program
We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.
2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
Transit is a shared space and everyone is entitled to a safe and harassment-free ride.
When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.
Get Your Monthly Pass Early
Load your monthly pass up to two weeks in advance of the upcoming month!
PRESTO - Pay Per Ride
Use your PRESTO card to pay-per-ride!
OC Transpo's route planning and consultation program, where riders have a chance to provide ideas and input.