OC Transpo News

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O-Train will not operate on Labour Day long weekend Read More

O-Train service will be replaced by Route 107 for three days — August 30 and 31, and September 1 — in order to complete signal work for expanded O-Train service later this year. This work is an important part of the expansion project which is required to build and maintain a safe rail service for customers.  The work is being performed when ridership is lower to lessen the impact on customers.

Temporary bus Route 107 will operate every 15 minutes on August 30, and every 30 minutes on August 31 and September 1. Buses will travel parallel to the O-Train routing between Bayview and South Keys stations, making only limited stops along the way.

Trip Planning
In addition to Route 107, there may be other bus route options that work better for you. Call 613-741-4390 or use the travel planner for trip planning assistance. Schedules and real time bus arrival information are available by calling 613-560-1000 or texting 560560 plus your bus stop number.

Thank you for your patience.

Take the Commute Smart Challenge Read More

The Commute Smart Challenge is presented by the City of Ottawa and co-ordinated by EnviroCentre. It is a six-week campaign from August 18 to October 1 that offers public outreach, incentives and events to encourage everyone to walk, cycle, take transit and carpool.

The EnviroCentre will be on site at four Park & Ride parking lots to promote the Commute Smart Challenge at the following locations:

  • Place D’Orléans
    Thursday August 27, 4 to 6 pm
  • Eagleson
    Wednesday September 3, 4 to 6 pm
  • Greenboro
    Thursday September 10, 7 to 9:30 am
  • Riverview
    Friday September 12, 4 to pm

New Fall Service Read More

On Sunday, August 31, new schedules go into effect on most routes to reflect the increased demand for service in the fall, along with other routing changes. New timetables are now available!

Check out the fall service highlights or the new route timetables

Getting back to school with transit Read More

Classes are starting soon. Get to know your transit options and make your commute back to school as smooth as possible.

Info on transit fares and school routes

Sunday schedules will operate on Labour Day Read More

On Monday, September 1, buses and the O-Train will operate on a Sunday schedule. Fall service schedules will have gone into effect on most routes August 31. The O-Train will not operate over the weekend.

For your transit needs on Labour Day, why not try our Quick Planner? For more options, use the Advanced Planner.

For the scheduled arrival times of your bus 24/7, call 613-560-1000 or text 560560 plus your four-digit bus stop number.


Labour Day Office Hours

Sales and Information Centres

Lincoln Fields, Place d'Orléans & St-Laurent: 11 am – 5 pm
Rideau Centre: 10 am – 6 pm

Transit Information

613-741-4390
7 am – 9 pm

Customer Service

613-842-3600
CLOSED


Family DayPass

The DayPass ($8.10) will be valid as a Family DayPass on August 30, August 31 and Labour Day, Monday, September 1.Example: DayPass

A family of up to six people (up to two aged 13 or older) can get unlimited rides all day. You can buy a DayPass on the bus (exact fare).

Contact your school board to find out if you qualify for a school board Presto card Read More

The school board PRESTO card is accepted on OC Transpo buses and the O-Train from the first day of school until June 30, 2015. This card is paid for and provided by the Ottawa Student Transportation Authority, which determines eligibility.

Contact your school board to find out if you qualify for a school board Presto card: Read More

The Game Plan to Get Down to Lansdowne! Read More

2014-15 U-Pass is valid on buses starting September 1 Read More

Full-time students from Carleton University, the University of Ottawa and Saint Paul University can use the U-Pass to get around freely from September 1 to April 30, 2015. The cost of the U-Pass is included in your incidental student fees.

When and where you can get your U-Pass card

Prestocard.ca will be unavailable September 13 and 14 for upgrades Read More

PRESTO is upgrading its system in preparation for roll-out on the TTC. The PRESTO website will be temporarily unavailable on September 13–14. All PRESTO services will be restored on Monday September 15, 2014.

Visit prestocard.ca for more information

St-Laurent Station Platform and Elevator Maintenance Starting Monday, July 28 Read More

Effective 9:30 a.m. Monday, July 28 until approximately Friday, August 1, bus stop 1B, at St-Laurent Station, will not be in service while flooring repairs are made to the platform and stairs. All service will be available at stop 1A. Elevator # 18 which services this platform will also be out of service. Customers who require an elevator to access the upper level or shopping centre should go to stop 1A, take any eastbound bus (94, 95, 96, 102, 124, 126, 128, 129, 199, 24, and express routes 20-231) to Cyrville Station, go to stop 2A, then take any westbound route. Thank you for your patience while we make station improvements.

O-Train Evening Service Adjustment Continues into the Fall Read More

Evening service on the O-Train will continue to be adjusted to end at 10 p.m. in order to complete construction work necessary for expanded O-Train service.

Read more about O-train adjustments

New Schedule Available for the MyTransit App Read More

A new schedule is now available for the MyTransit App. This schedule will include: Fall service, updates to the Lansdowne Events service and current detours. It will be in effect until December 20th 2014.

Extending Routes 94 and 99 across the Strandherd Bridge on July 19 Read More

On Saturday, July 19, 2014, Routes 94 and 99 will be extended across the newly-opened Strandherd-Armstrong Bridge providing new connections to the Riverside South and Barrhaven communities.

Maps and info on extension of Routes 94 and 99

Lincoln Fields Sales and Information Centre temporarily moving Read More

On Thursday, July 24, the centre will move to an accessible trailer near stop 3B for about three months during renovations. Office hours will stay the same. All services except photo ID cards will still be available.

Map for new Lincoln Fields office location ~ Carte du bureau temporaire à Lincoln Fields

You can purchase a photo ID card at one of the following Sales and Information Centres:

  • Rideau Centre
  • Place d’Orléans
  • St-Laurent

Or, why not take this opportunity to switch the less-expensive PRESTO card!

Thank you for your patience.

New Fares – Effective July 1, 2014 Read More

On Tuesday, July 1, fares increased an average of 1.9% to keep pace with inflation and the cost of providing transportation.

New Fares

New Summer Service starts Sunday, June 22 Read More

Schedules on most routes will change, because of reduced demand for bus service in the summer months. Three NEW routes will be added and a few other routes will be slightly revised. Check the list of Service Highlights for complete details, and to see the new schedules.

Service Highlights

Streetcar 696 – Getting Help from Local Students Read More

Students from the Rideau High School carpentry and mechanics class with their teachers Robert Aucoin and Mark Backman have been helping with Streetcar 696.

More on the 696

PRESTO Reader Upgrades Read More

PRESTO card readers are now updated at least 3 times a day, meaning your online loads are a lot faster than before! 

PRESTO was recently upgraded to reduce the time it takes to update all the readers on the bus.

Your online or telephone purchases will now be distributed to the buses at least three times every day – and as often as six times in a day!

This means – for example - that purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.  

Prior to this upgrade, Presto purchases were updated only once a day – which meant it could take anywhere from 24 to 48 hours before the purchase was ready for use.

OC Transpo is currently the only transit system using a cellular connection for PRESTO – other transit companies are updated just once a day using a wifi connection.

We hope this improvement in speed and efficiency is a benefit to all of our PRESTO customers, and will allow you to take full advantage of the convenience of online transit fare purchases.

Bus Stop Changes at Mackenzie King Station Westbound Read More

Starting Tuesday, May 20, through the summer, afternoon Express routes going westbound will serve a temporary bus stop located farther west along the platform in an effort to reduce crowding at stop 2A, help speed up boarding, and improve pedestrian traffic flow during the Rideau Centre renovations. The routes serving the temporary stop are:  60, 61, 62, 65, 66, 67, 68, 69, 70, 71, 73, 76, 77, 261, 262, 263, and 283. Thank you for your patience during this period of adjustment.

Sunday Bikedays Read More

Every Sunday, beginning May 18 up to and including August 31, the John A. Macdonald Parkway will be closed in the westbound direction from 9 a.m. to 1:00 p.m. for Sunday Bikedays.

In the westbound direction, Routes 87, 94, 95, 96 and 97 will detour between Westboro and Lincoln Fields Stations via Scott Street, Churchill Avenue, Richmond Road, Woodroffe Avenue and Carling Avenue.

A temporary bus stop will be installed on Richmond Road westbound at Golden Avenue for Routes 87, 94, 95, 96 and 97 in lieu of the usual westbound stop at Dominion Station.

2013 Customer Survey Results Read More

2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
 

View the survey results

New Park & Ride in Orléans Read More

On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.

Features:

  • 30 spaces on the west side of the parking lot
  • Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23.50/month
  • Nearby bus service

Bus Service Options

  • Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
  • Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
  • Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line

Park & Ride Permits

A $23.50 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.

For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.

 

Ray-Friel Park & Ride

560-1000 has changed! Read More

On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice. 

See 560-1000 changes

Transit Safety is a priority Read More

Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.

In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.

Safety initiatives

Make the safe stop with OC Transpo - now after 7 pm! Read More

After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program

more info on Safe Stop

Courtesy and Respect Read More

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

more travel tips

Lost & Found has moved! Read More

The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.

More on this

Bus Ticket Changes: Use Up or Trade In Old Tickets Read More

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.

OC Transpo Sales Centres are located at:  

Rideau Centre  
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.  
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.  
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.  
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.  

St. Laurent, Place d’Orléans and Lincoln  Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.

Para Transpo Begins Accepting PRESTO Monthly Passes December 1 Read More

Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.

More on Para with Presto!

Automatically renew your PRESTO pass Read More

When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.

... more information on renewing your pass

Presenting the Confederation Line Read More

We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.

For more information on the Confederation Line

Route timetable display problem Read More

You may encounter problems displaying some route timetable on the website; we are working towards fixing this problem as soon as possible. Please use the Route Schedules while we resolve the issue.

Stylized OC Transpo bus. Image text: The Ticket on sale here

Vendors

Tickets and passes available at over 300 vendors! Find a vendor close to you.

Vendors: Find out more
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PRESTO - Tickets Cost More

Ride with your PRESTO card because tickets cost more!

Bus Ticket

Use Up or Trade In Old Tickets

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

Use Up or Trade In Old TicketsFind out more

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PRESTO