OC Transpo News

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Veterans ride for free all Veteran’s Week! Read More

War veterans wearing their medals or uniform will be able to ride free with their companions on OC Transpo, Para Transpo and STO during National Veterans' Week from Nov. 5 to 11. OC Transpo and Para Transpo will operate a regular schedule on Remembrance Day, Nov. 11.

Veterans’ Week and Remembrance Day service and activities

Unclaimed Items Sale, November 1 Read More

Lost & Found - Unclaimed Items Sale and Auction on November 1!

Picture of Umbrella, bag, cell phone and suit caseGreat Bargains! Items for sale include umbrellas, jewellery, cellphones, hats, musical instruments, etc. Most priced between $0.25 and $5.

Drop by to check out the interesting things people lose on the bus!


Where:   Heartwood House, 404 McArthur Ave.
Date:      Saturday, November 1, 2014
Time:     Noon - 2 pm

For more information, contact Heartwood House at 613-241-5937, or visit www.heartwoodhouse.ca

New service to Tanger Outlets 7 days a week Read More

Starting Friday, October 17, both Routes 96A and 196 will serve the new Tanger Outlets mall. Route 96A will continue to provide service on weekdays from 7 am to 7 pm, while the 196 will operate after 7 pm and on weekends.

New service to Tanger Outlets 7 days a week: Read More

Rack & Roll wraps up for winter Read More

We have started removing the bike racks on all routes and can no longer guarantee that any routes will have bike racks. The Rack & Roll program is expected start up again in April 2015.

Transportation Safety Board Update Read More

A memorandum has been posted on ottawa.ca from the City Manager regarding the recent safety advisory letters from the Transportation Safety Board concerning the September 18th, 2013 bus-train collision.

Transportation Safety Board Update: Read More

New Fall Service Read More

On Sunday, August 31, new schedules go into effect on most routes to reflect the increased demand for service in the fall, along with other routing changes. New timetables are now available!

Check out the fall service highlights or the new route timetables

Revised Kanata North Service Read More

A new service for Kanata North will go into effect December 22, 2014. It will include a new Route 64 and changes to Routes 60, 68 and 181.

Revised Kanata North Service: Read More

Light Rail Transit System and Line Names report Read More

The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.

Read the Light Rail Transit System and Line Names report

The Game Plan to Get Down to Lansdowne! Read More

iOS8 and the MyTransit app Read More

If you have installed the latest iOS8 iPhone operating system and you are encountering problems with the MyTransit app, you may want to try uninstalling and re-installing the app. This should resolve any issue you may have. Please note that re-installing the app will remove your registered favourites.

PRESTO card readers are updated at least 3 times a day Read More

PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!

This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.

OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.

2014-15 U-Pass is valid on buses starting September 1 Read More

Full-time students from Carleton University, the University of Ottawa and Saint Paul University can use the U-Pass to get around freely from September 1 to April 30, 2015. The cost of the U-Pass is included in your incidental student fees.

When and where you can get your U-Pass card

O-Train Evening Service Adjustment Continues into the Fall Read More

Evening service on the O-Train will continue to be adjusted to end at 10 p.m. in order to complete construction work necessary for expanded O-Train service.

Read more about O-train adjustments

Transit Safety is a priority Read More

Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.

In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.

Safety initiatives

Make the safe stop with OC Transpo - now after 7 pm! Read More

After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program

more info on Safe Stop

Presenting the Confederation Line Read More

We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.

For more information on the Confederation Line

Lincoln Fields Sales and Information Centre temporarily moving Read More

On Thursday, July 24, the centre will move to an accessible trailer near stop 3B for about three months during renovations. Office hours will stay the same. All services except photo ID cards will still be available.

Map for new Lincoln Fields office location ~ Carte du bureau temporaire à Lincoln Fields

You can purchase a photo ID card at one of the following Sales and Information Centres:

  • Rideau Centre
  • Place d’Orléans
  • St-Laurent

Or, why not take this opportunity to switch the less-expensive PRESTO card!

Thank you for your patience.

2013 Customer Survey Results Read More

2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
 

View the survey results

New Park & Ride in Orléans Read More

On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.

Features:

  • 30 spaces on the west side of the parking lot
  • Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23.50/month
  • Nearby bus service

Bus Service Options

  • Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
  • Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
  • Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line

Park & Ride Permits

A $23.50 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.

For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.

 

Ray-Friel Park & Ride

560-1000 has changed! Read More

On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice. 

See 560-1000 changes

Courtesy and Respect Read More

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

more travel tips

Lost & Found has moved! Read More

The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.

More on this

Bus Ticket Changes: Use Up or Trade In Old Tickets Read More

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.

OC Transpo Sales Centres are located at:  

Rideau Centre  
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.  
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.  
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.  
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.  

St. Laurent, Place d’Orléans and Lincoln  Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.

Para Transpo Begins Accepting PRESTO Monthly Passes December 1 Read More

Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.

More on Para with Presto!

Automatically renew your PRESTO pass Read More

When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.

... more information on renewing your pass

Man holding PRESTO card. Image text: I load mine to pay-per-month

PRESTO - Load Your Card

Load your PRESTO card to pay-per-month!

FIND OUT MOREFind out more
Man holding PRESTO card. Image text: I load mine to pay-per-month

PRESTO - Load Your Card

Load your PRESTO card to pay-per-month!

FIND OUT MOREFind out more
Calendar with arrow pointing to the first of the month. Image text: PRESTO user tip 8

Get Your Monthly Pass Early

Load your monthly pass up to two weeks in advance of the upcoming month!

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