OC Transpo News

Recent items ...

Family Day schedules Read More

Buses will follow a slightly reduced weekday schedule on Monday, Feb. 16, since many people have the day off and schools will be closed. Changes to service include:

  • Arrival times on most routes will be adjusted a little bit
  • School routes numbered in the 600s and special school trips on regular routes will not run
  • Routes 196 and 201 will not run

Your ride to Winterlude

The free OLG Sno-Bus will serve Winterlude events from 10 am to 3 pm.

» Get to Winterlude sites and activities with transit

Family Day office hours

Sales and Information Centres:

Rideau Centre Lincoln Fields, Place d'Orléans and St-Laurent
10 am to 6 pm 7 am to 6 pm
Information Centre
(613-741-4390)

Open from 7 am to 9 pm

Customer Relations
(613-842-3600)

Open from 8 am to 5:30 pm

Family DayPass

The DayPass ($8.10) will be valid as a Family DayPass from Feb. 14 to 16.Example: DayPass

A family of up to six people (up to two aged 13 or older) can get unlimited rides all day. You can buy a DayPass on the bus (exact fare).

More Family Day schedule info

O-Train Trillium Line will not operate over the next two weekends Read More

O-Train Trillium Line service will be replaced by Route 107 for two weekends — Saturday, Jan. 31 to Sunday, Feb. 1, and Saturday Feb. 7 to Sunday Feb. 8 —in order to conduct testing and on-board training needed to complete the O-Train Trillium Line Expansion Project. During the closures, the new trains will be running but not in service. This work is an important part of the expansion project which is required to build and maintain a safe rail service for customers.  The work is being performed when ridership is lower to lessen the impact on customers.

Temporary bus Route 107 will operate:

  • On Saturdays: every 15 minutes
  • On Sundays:
    • From 10 am to 6 pm: every 15 minutes
    • Before 10 am and after 6 pm: every 30 minutes

Buses will travel parallel to the O-Train routing between Bayview and South Keys stations, making only limited stops along the way.

Trip Planning
In addition to Route 107, there may be other bus route options that work better for you. Call 613-741-4390 or use the travel planner for trip planning assistance. Schedules and real time bus arrival information are available by calling 613-560-1000 or texting 560560 plus your bus stop number.

Thank you for your patience.

Arrival of the O-Train Confederation Line Train in Ottawa Read More

A full-sized model of the City of Ottawa’s new light rail train has arrived in Ottawa! The train will be available for public viewing 7 days a week from 8 am to 8 pm from January 30 to March 31 at the Aberdeen Pavilion in Lansdowne Park.

While at the showcase, you will be able to experience first-hand the world-class vehicle that will serve the O-Train Confederation Line in 2018.

More information will be posted on our website as we get closer to the date. Stay tuned!

Read more about the new light rail train and the Confederation Line on the City of Ottawa website or at http://www.confederationline.ca/.

Arrival of the O-Train Confederation Line Train in Ottawa: Read More

Winterlude Read More

Ride the free OLG Sno-Bus during the 37th edition of Winterlude, which runs from Jan. 30 to Feb. 16, 2015.

Get There

Proposed changes to service to Orléans South Read More

It is proposed that Routes 35, 120, 135 and 136 be revised in Orléans South. Bus service would be introduced to sections of Harvest Valley and Esprit that currently don’t have transit. The approved changes would be implemented in the first half of 2015.

See the proposals and tell us what you think

Bayshore pedestrian overpass is closed until mid-October Read More

The overpass that links Bayshore station with the shopping centre will be closed from Monday, January 19 until approximately mid-October for parking garage construction. You will be able to access the mall by crossing at ground level.

Map of Bayshore station featuring the closure of the pedestrian bridge

Winter Service including revised service to Kanata North Read More

Most routes have new winter schedules since January 4.

Winter Service including revised service to Kanata North: Read More

Bus Ticket Changes: Trade In Old Tickets Read More

Starting January 1, 2015, orange ($1.50) tickets will no longer be accepted on the bus. Yellow ($1.55) tickets will continue to be valid.

If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.

OC Transpo Sales Centres are located at:  

Rideau Centre  
Monday to Friday . . . . . . . . . . . . . . . .8:30 am - 9 pm  
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 am - 6 pm  
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 am - 5 pm  
Most holidays . . . . . . . . . . . . . . . . . . . .10 am - 6 pm  

St-Laurent, Place d’Orléans and Lincoln  Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 am - 6 pm

Eagleson Road overpass closed to pedestrians until spring Read More

The sidewalk of the Eagleson Road overpass above Highway 417 is too narrow for City of Ottawa equipment to clear, which makes it unsafe to cross on foot. For the best way to reach your destination, please use the travel planner or call 613-741-4390.

LeBreton Station has moved Read More

On Dec. 21, LeBreton Station moved one block west, to the intersection of Preston St. at the Transitway because Booth St. is partially closed for the construction of the O-Train Confederation Line. The Transitway is still open but some routes have been rerouted.

LeBreton Station has moved: Read More

Lincoln Fields Sales and Information Centre reopened Dec. 15 Read More

The Sales and Information Centre reopened in its original spot at Lincoln Fields Station on Monday, Dec. 15 at 7 am. The centre now has accessible service counters, a new microphone to improve two-way conversations, and a better photo-taking setup. Thank you for your patience during the renos.

Bus-only lanes and new station for Barrhaven Read More

Route 99 now travels on new bus-only lanes on Chapman Mills Drive and serves newly-opened Beatrice Station (stop #3049).

Bus-only lanes and new station for Barrhaven: Read More

New service to Tanger Outlets 7 days a week Read More

Routes 96A and 196 now serve the new Tanger Outlets mall. Route 96A continues to provide service on weekdays from 7 am to 7 pm, while the 196 runs after 7 pm and on weekends.

New service to Tanger Outlets 7 days a week: Read More

Transportation Safety Board Update Read More

A memorandum has been posted on ottawa.ca from the City Manager regarding the recent safety advisory letters from the Transportation Safety Board concerning the September 18th, 2013 bus-train collision.

Transportation Safety Board Update: Read More

Revised Kanata North Service Read More

A new service for Kanata North will go into effect December 22, 2014. It will include a new Route 64 and changes to Routes 60, 68 and 181.

Revised Kanata North Service: Read More

Light Rail Transit System and Line Names report Read More

The report on naming Ottawa’s Light Rail Transit system and lines is now available. It will be presented to the Transit Commission September 17.

Read the Light Rail Transit System and Line Names report

PRESTO card readers are updated at least 3 times a day Read More

PRESTO was upgraded to reduce the time it takes to update all the readers on the bus. Your online or phone purchases are now transmitted to the buses at least three times every day — and as often as six times in a day!

This means the purchases you make in the evening will be waiting for you when you tap your card on the bus the next morning.

OC Transpo is currently the only transit system using a cellular connection for PRESTO — other transit companies are updated just once a day using a Wi-Fi connection.

O-Train Evening Service Adjustment Continues into the Winter Read More

Evening service on the O-Train will continue to be adjusted to end at 10 pm in order to complete construction work necessary for expanded O-Train service.

Read more about O-train adjustments

Transit Safety is a priority Read More

Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.

In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.

Safety initiatives

Make the safe stop with OC Transpo - now after 7 pm! Read More

After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program

More info on Safe Stop

Presenting the Confederation Line Read More

We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.

For more information on the Confederation Line

2013 Customer Survey Results Read More

2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
 

View the survey results

Courtesy and Respect Read More

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

more travel tips

Automatically renew your PRESTO pass Read More

When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.

... more information on renewing your pass

Hand tapping PRESTO card to card reader. Image text: PRESTO user tip 1

Always Tap Your Card

Whether it’s pay-per-ride or monthly pass, always tap your card when boarding.

Woman holding a PRESTO card

PRESTO Cards

PRESTO cards cannot be used until you buy a pass or put money on your card. 

Load your card online or in person at a sales centre. 

Loading the video...

PRESTO - Register

Register your PRESTO card to protect your funds!

E-mail this page

PRESTO