OC Transpo News

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560560 SMS service temporarily unavailable for Telus/Koodo Customers Read More

Due to technical difficulties the 560560 SMS service is currently unavailable for Telus/Koodo Customers. We are working on a solution to have the service restored and apologize for any inconvenience this may cause you.

Ottawa Fury at Carleton U - April 23 Read More

FREE Service for ticket holders!! OC Transpo and Para Transpo service is  FREE. Just show your Ottawa Fury ticket to the operator 3 hours before and up to 6 hours after the start of the game!

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The 2013-2014 U-Pass Expires on May 1st Read More

For the summer months, PRESTO is the easiest way to go. Simply order your card online at prestocard.ca. Allow 7 days for delivery.

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New Spring Service Read More

The new spring service starting Sunday, April 20 has been aligned to meet your seasonal transit needs. Check your route’s new schedule as most have been adjusted, and take a look at the service change highlights.

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New Schedule Available for the MyTransit App Read More

A new schedule update is now available for the MyTransit App. This schedule will include: Holiday & Spring Service

2013 Customer Survey Results Read More

2013 Customer survey indicates overall satisfaction with transit service is at 80%, the highest level in five years.
 

View the survey results

New Park & Ride in Orléans Read More

On Monday, March 3, a new Park & Ride lot opened at Ray Friel Recreation Complex on Tenth Line Road, bringing alternative commuting options for Orléans residents.

Features:

  • 30 spaces on the west side of the parking lot
  • Guaranteed parking, Monday to Friday until 6 p.m., with a permit – $23/month
  • Nearby bus service

Bus Service Options

  • Peak period route 136 to/from Place d’Orléans nearby on Tenth Line
  • Express Route 35 to/from downtown and local Route 135 on Bottriell at Merkley
  • Express Route 27 to/from downtown and Gatineau, and local Route 131, on Charlemagne at Tenth Line

Park & Ride Permits

A $23 monthly permit is required to Park & Ride at Ray Friel, along with proof of pass or Presto card purchase. Permits are available by the 15th of the previous month based on availability. To order a permit, call 613-842-3636, extension 2446. Call early to allow sufficient time for mailing. Payment can only be made with MasterCard, Visa or American Express.

For schedule information, call 613-560-1000 or text 560560 plus your 4-digit bus stop number, visit octranspo.com, or call 613-741-4390.

 

Ray-Friel Park & Ride

New Nepean Woods Park & Ride Read More

On Monday, February 24, a third Park & Ride lot opened in Barrhaven, with free parking for 342 vehicles. The lot is at Nepean Woods Transit Station, near the corner of Woodroffe and Strandherd.

Nepean Woods will supplement the 2,000 parking spaces already available at Fallowfield and Strandherd Park & Ride lots. In future, Nepean Woods can be expanded to 765 spaces to meet the growing needs of
the community.

Bus service at Nepean Woods Station is provided by:

Route 94

  • operates 7 days a week
  • every 15 minutes on weekdays
  • to downtown via the Transitway

Route 176

  • seven days a week
  • to Tunney’s Pasture via Merivale Road

Features:

  • 342 free parking spaces
  • Frequent bus service 7 days a week
  • New passenger shelters
  • Bike shelter and new cycling path connections
  • Accessible parking, sidewalks and benches
  • Drop off / pick up zone
  • Emergency callboxes and CCTV cameras with live monitoring

For schedules, call 613-560-1000 plus 3048 or text 560560 plus 3048

560-1000 has changed! Read More

On February 11 we implemented changes to the 560-1000 system. The voice you now hear when you call 613-560-1000 has been replaced by a new ‘automated’ voice. 

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Transit Safety is a priority Read More

Ottawa is a safe city and transit services play a significant role in providing a safe environment for riders who use our services. Safety and security for customers and employees remains a primary focus for the department. The continued focus on safety programs and messages has resulted in maintaining a safe environment for everyone. A safe travelling and working environment is a primary focus for transit services.

In 2013 there are a number of initiatives underway that will ensure that the safety of customers and staff is maintained. The increased focus on working with community partners and our union representatives will ensure that we continue to provide safety and security for all.

Safety initiatives

Make the safe stop with OC Transpo - now after 7 pm! Read More

After 7 p.m., if you feel anxious about getting off at your regular stop, ask the driver to let you off along the route closer to your destination.
Safe Stop is part of the OC Transpo TRANSECURE Program

more info on Safe Stop

Courtesy and Respect Read More

Transit is a shared space and everyone is entitled to a safe and harassment-free ride.

more travel tips

Lost & Found has moved! Read More

The OC Transpo Lost & Found, run by Heartwood House has moved to 404 McArthur Avenue on Thursday, January 2.

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Bus Ticket Changes: Use Up or Trade In Old Tickets Read More

Starting January 1, 2014, purple ($1.30) tickets will no longer be accepted on the bus. Orange ($1.50) tickets will continue to be valid.

If you have older tickets, you’re encouraged to use them up before the end of the year. Older tickets can also be exchanged for their face value at an OC Transpo Sales Centre toward the purchase of new tickets or a pass. However, they are not redeemable for cash. Old tickets can be exchanged any time, before or after January 1.

OC Transpo Sales Centres are located at:  

Rideau Centre  
Monday to Friday . . . . . . . . . . . . . . . .8:30 a.m. - 9 p.m.  
Saturday . . . . . . . . . . . . . . . . . . . . . . .9:30 a.m. - 6 p.m.  
Sunday . . . . . . . . . . . . . . . . . . . . . . . . .11 a.m. - 5 p.m.  
Most holidays . . . . . . . . . . . . . . . . . . . .10 a.m. - 6 p.m.  

St. Laurent, Place d’Orléans and Lincoln  Fields Transitway Stations
Monday to Friday . . . . . . . . . . . . . . . . . .7 a.m. - 6 p.m.

Para Transpo Begins Accepting PRESTO Monthly Passes December 1 Read More

Beginning December 1, 2013, Para Transpo will begin accepting PRESTO cards loaded with a monthly pass.

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Automatically renew your PRESTO pass Read More

When you order a registered card online it will have to be "activated" before you can use it. Activate your card at prestocard.ca, or by phone.

... more information on renewing your pass

Presenting the Confederation Line Read More

We’re about to embark on the largest infrastructure project in our city’s history – Phase 1 of Ottawa’s Light Rail Transit System. It’s called the Confederation Line.

For more information on the Confederation Line

Route timetable display problem Read More

You may encounter problems displaying some route timetable on the website; we are working towards fixing this problem as soon as possible. Please use the Route Schedules while we resolve the issue.

2012-13 U-Pass expired Read More

the 2012-13 U-pass cannot be used as an OC Transpo photo ID.

Man holding PRESTO card. Image text: I load mine to pay-per-ride.

PRESTO - Load Your Card

Load your PRESTO card to pay-per-ride!

Find out more
Cell phone emitting signals. Image text: 560560 Next Bus Arrivals

Text 560-560 for bus arrival times

Get real-time bus schedules ... via text-messages on your cell!

Find out more
Canadian T4 tax slip

Transit Tax Credit

Claim 15% of pass prices on your Income Tax Return!

Find out more

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