Reports and Stats
Strategic Direction Reports
Through the Strategic Branch Review, Council has "contracted" with OC Transpo for the delivery of services according to a set of 11 predetermined standards, toward clearly defined outcomes. The policy framework formed by these 11 standards was strengthened with the subsequent Refinement to Some Policy Standards.
Annual Performance Reports
» 2012 Facts & Figures (PDF)
Click on the tabs below for the 2012 OC Transpo facts and figures.
- Service Facts
- Active Fleet
- Rapports et Statistiques
- On-Time Performance
|Annual Passengers carried||2.44 million|
|Park & Ride spaces(shared at Greenboro Twy.)||678|
|Vehicle Capacity||285 passengers|
|Average service frequency||15 mins|
OC Transpo's web site, octranspo.com, was introduced in 1996, was originally targeted at providing transit information to college students. Only a few pages of information were displayed.
Much has evolved since then. Today, our web site is a significant tool in providing transit information. Here is a glimpse of activity in 2012:
- approx 6,200,000 visits for the year 2012
- 17,000 visits per average weekday
- approx 397,000 visits to the mobile site for the year 2012
Every service change (4 times per year), Scheduling and bus stop data (Updated: October 3, 2013) is provided in zipped format to certain developers, including Google.
The "560-1000" system provides automated bus schedule times over the telephone and receives 12.5 million calls a year.
|* In 2008/2009, there was a transit service disruption due to a strike.|
|Urban Transit Area||466 sq. km|
|Average weekday ridership||400,000|
|Student Regular Pass||17.7|
|Student Express Pass||0.8|
|Student Regular Pass||14.6|
|Student Express Pass||0.8|
|Passenger & other revenue||$173,000,000|
|Gas Tax Funding||$16,000,000|
|Operations & maintenance||$336,000,000|
|Provision for reserves||$53,000,000|
|Passenger km carried||990 million|
Service km operated
(includes extras; excludes special events)
|Vehicle service hours||2.49 million|
|Average passenger trip length in km||10|
|Total km of routes||5,584|
|Number of routes (includes school routes)||141|
|Bus stops with map and schedule display boxes||2,800|
|Bus stops with shelters||1,300|
|Bus stops with benches||1,560|
|Video (Telidon) schedule display units||22|
|Telephone Centres calls (annual)||347,000|
|"560" schedule information calls (annual)||12.5 million|
|Web site visits (annual)||6.2 million|
|Mobi visits (annual)||397,000|
|Number of buses in active fleet||946|
|Average age of buses (years)||4.4|
|Average life of a bus (years)||15|
|Litres of diesel fuel used by active fleet per year||40 million|
|Average km a bus travels per year||64,101|
|Average km a bus travels in its lifetime||1.2 million|
|Number of buses with bike racks||472|
|Number of double-decker buses||45|
Rapports et Statistiques
Rapports établissant notre orientation stratégique
Par le biais de l'Examen stratégique des Services de transport en commun, un « contrat » a été établi entre le Conseil municipal et OC Transpo pour la livraison du service selon 11 normes prédéterminées, en vue de résultats clairement définis. Le cadre formé par ces 11 normes en matière de politiques a par la suite été renforcé par le Raffinement de certaines normes liées aux politiques.
Rapports annuels sur le rendement
» Faits et chiffres de 2012 (PDF)
Cliquez sur les onglets ci-dessous pour les faits et chiffres de 2012 concernant OC Transpo.
|St. Laurent North||1987||207|
Routine maintenance functions are carried out at each garage.
Industrial Garage is the first Transit Garage in North America that is LEED Silver Rated Certified (Environmental). All articulated bus joints are serviced at this agrage. Future plans are to bring in an additional 175 buses in April, 2011.
The St. Laurent North facility houses the main overhaul shop (engines, transmissions, electrical), the body shop and the HVAC shop (heat ventilation and cooling) for all the OC Transpo fleet.
The Commission also owns buildings at 805, 875 and 899 Belfast Road, near the main garage on St. Laurent Blvd.
805 Belfast Road houses the Plant Equipment, Service Vehicle Maintenance and Transitway Maintenance functions.
The Booking department and the administrative offices of Para Transpo are at 875 Belfast Road.
|Weekday passenger volume||240,000|
|Peak hour one-way passenger volume||10,500|
|Buses per peak hour one-way through central area||180|
|Length of Transitway (km)||35.4|
|Number of stations||57|
|Bike & Ride locations||38|
Service reliability is one of OC Transpo’s key commitments to Council and to our customers. We have set for ourselves what may be the most ambitious on-time performance target for transit anywhere in North America: for every single bus to be on time at every single bus stop, 90% of the time. The emphasis is placed upon not running early, which exposes customers to missing their bus, along with a standard of running no more than 5 minutes late.
As a result of concerted efforts at OC Transpo, our on-time performance has increased steadily over the past year. On the strength of our investment in GPS technology, we are investing substantial efforts in reworking individual route schedules so that they are more realistic, thus further helping bus operators stay on time.
Below are links to the 2010-2011 OC Transpo reports of routes with their individual on-time performance during the AM peak on weekdays:
Seniors’ Free Fare Special
Seniors can ride FREE all-day on Wednesdays!
Escape the stress of parking downtown and take the bus to the theatre, Byward Market, or any of the hundreds of festivals that take place each year.
Use Up or Trade In Old Tickets
Starting January 1, 2014, purple ($1.30) tickets will no longer be accepted on the bus. Orange ($1.50) tickets will continue to be valid.