Attendants

Customers who cannot be safely left unattended on a vehicle or at a drop-off location, must be accompanied by an attendant. Para Transpo drivers cannot provide special assistance to customers while the vehicle is in transit and cannot ensure that customers are met by another person at the drop-off location.

Attendants do not pay a fare when traveling with the customer.

Customers who require an attendant will not receive Para Transpo service unless the attendant accompanies them.

Medical certification is required for attendant privileges, unless the customer is aged 5 or less.

Please complete the attached application form and send it to Para Transpo Administration:

Para Transpo
1500 St. Laurent Blvd.,
Ottawa, Ontario
K1G 0Z8

» Attendant application form

Persons with disabilities who are visiting Ottawa can apply for the same attendant benefits by calling and advising us of their transportation needs.

Companions

One traveling companion may accompany Para Transpo customers. Please advise the booking agent when you are making your trip reservation that you will be accompanied.

Companions are charged full fare.