Travel Tips & Safety
With your safety in mind...
To report transit safety issues, please call 613-741-2478
Travel Tips
Schedule times are based on typical driving conditions and may vary. Please arrive at your stop a few minutes early to allow for any fluctuations in schedule.
Boarding and Exiting
Helpful tips (remember to carry exact change, wait for the bus to come to a complete stop) can be found on this page. Read more...
Riding
Common sense combined with knowledge of a few rules for riding with OC Transpo will ensure your trip is safe and convenient. Read more...
Stations
Familiarize yourself with the Transitway stations you frequent and don't be afraid to flag down an OC Transpo employee if something is wrong. Yellow emergency call boxes, closed-circuit TV cameras, and pay phones with a free, direct, no-dial call to security are just a few of the safety features at most stations. Read more...
Park & Ride
While the Park & Ride lots are patrolled by Special Constables on a regular basis, it's important to lock your car and be aware of emergency call box locations. Read more...
O-Train
It's important to know the safety precautions when taking the O-Train, especially when boarding and exiting. Read more...
Safety
Transecure
A community watch program on wheels, the Transecure program helps citizens and commuters in need every day. Whether it's a safe haven in an OC Transpo vehicle or a direct link to police and emergency services, you can rely on us if you feel threatened or distressed. Read more...
Night Stop and Taxi Link
After 9 p.m., Transitway stops are combined to one well-lit location for your safety. Bus operators can also let you off at a spot on the route that's closer to your destination, or even call a taxi so you get where you're going safe and sound. Read more...
Special Constables
Transit Special Constables are sworn Peace Officers whose mandate is to protect transit customers, employees, and property. If you are in need of assistance - even when you're not on the bus or Transitway - they will be more than willing to help. Read more...
Transit Fines and By-Laws
Customers riding on OC Transpo vehicles must abide by provincial and city by-laws. Those who fail to respect these laws are subject to the consequences. Read more...
Graffiti and Vandalism
With your help, our transit system can be cleaner and more secure. Read more...
Overdraft
If your card runs out of money—and if it’s registered—take one last ride in "overdraft." When you reload, pay the 25-cent overdraft fee, plus the cost of the trip.
PRESTO - Autoload
Set up autoload on your PRESTO card so that you are always good to go!
TransPLAN
OC Transpo's route planning and consultation program, where riders have a chance to provide ideas and input.