Accessibility Features
OC Transpo's vehicles and Transitway stations offer customers with disabilities a number of features that make taking transit easier.
Buses
Bus Accessibility Features
All of OC Transpo's buses are accessible. They are identified with the blue and white ISA (International Symbol of Accessibility) wheelchair symbol.
The following features can help you get around on the bus:
- Kneeling feature that allows the bus to lower to the curb so the first step is easier
- Ramp for easy boarding, with slip-resistant surface and raised edges to prevent your assistive device, wheelchair, walker or scooter from rolling off
- Cooperative or priority seating near the front of the bus for persons with disabilities and other customers who may have difficulty standing on a moving bus
- Two allocated spaces for persons with assistive devices (which can fit a device 30 x 48 inches, or 762 x 1,220 mm). Each of these spaces come equipped with stability belts, so you can secure your device. A stop-request button is also located nearby. When pushed, it sounds a dual-tone and turns on a different stop light on the bus operator's dashboard, indicating the ramp is needed.
- Automatic announcement of next stops over the speaker system inside the bus: Next Stop Announcement System (NSAS)
- Visual display of the next stop, bus route, destination and time on a sign inside the bus
- Visual warning light and audible alarm when the kneeling feature or ramp are being raised or lowered
- Slip-resistant, low-glare floors
- Lights to illuminate the doorway, passages and inside of bus during the loading and unloading of customers
- Colour-contrasted handholds and grab bars
Para Transpo
Para Transpo accessibility features
These features can help you get around on Para Transpo buses:
- Ambulatory entrance door on the right side of the vehicle, with steps fitted with a contrasted colour stripe on the leading edge and floor surface
- Mobility aid entrance, equipped with a lift for easy boarding
- Handrails and guards on each side of the lift platform, roll stops at the inner and outer edges of the platform, and a restraining device to prevent your assistive device from rolling off the platform
- Light at the lift door that automatically operates when the door opens and illuminates the lift platform or ramp, and a light above or beside each passenger access door to automatically illuminate the steps when the door opens
- Slip-resistant, low-glare floors, steps and lift platform
- Grab bars and handles at each seat and at the inside of the entrance
- Three allocated spaces for persons with assistive devices (which can generally fit a scooter about 30 x 50 inches, or 762 x 1270 mm, and wheelchair 30 x 60 inches, or 762 x 1525 mm)
- Each of these spaces come equipped with stability belts, so the operator can secure your device
- Ambulatory seating for four passengers
Acessible taxi cabs also have a number of accessibility features:
- Low-floor rear access for customers with assistive devices
- Lower step at the side entrance for ambulatory customers
- One allocated space for a person with an assistive device (which can generally fit a scooter about 30 x 50 inches, or 762 x 1270 mm, and wheelchair 30 x 60 inches, or 762 x 1525 mm)
- This space comes equipped with stability belts, so the operator can secure your device
- Ambulatory seating for up to three passengers
O-Train
O-Train Accessibility Features
These features can help you get around on the O-Train:
- Accessible boarding locations, marked with ISA symbol, on all O-Train platforms
- Accessible entrance (always in the middle car, in the centre of the platform) for easy boarding
- Cooperative or priority seating near the train's entrances for persons with disabilities and for other customers who may have difficulty standing on a moving train.
- Two allocated spaces for persons with assistive devices just inside the accessible entrance (which can fit a device 30 x 60 inches, or 762 x 1,525 mm).
- Automatic announcement of next stops over the speaker system inside the train
- Visual display of the next stop and time on a sign inside the train
- Slip-resistant, low-glare floors
- Lights to illuminate the entrances and inside of train during the loading and unloading of customers
- Colour-contrasted handholds and grab bars
Transitway Stations
Station Accessibility Features
These features can help you get around our Transitway stations:
- Elevators and escalators are provided at some stations to assist you in moving from one level to another
- Walkways and ramps provide barrier-free access
- At downtown stops along the Transitway where OC Transpo has a "one-stop" boarding policy, customers who may have difficulty boarding along the platform, may choose to wait at the bus stop flag and signal the bus to make a stop. In some locations, such as the eastbound platform of Mackenzie King Station, this accessible boarding location is marked with an International Symbol of Access (ISA), the stylized picture of a person using a wheelchair.
- Textured surfaces at most stations warn you when you are close to the platform edge
- Firm, stable and slip-resistant ground and floor surfaces
- Yellow emergency call boxes allow you to request assistance if you are stranded or concerned about your safety
- Benches to allow you to sit and rest
- Pay telephones provide free, one-button access to Transit Information for travel planning assistance and to Transit Security in the event of an emergency
- Disabled parking spaces at all Park & Rides
Lend Your Card
Not using your PRESTO card? Lend it to someone in the same fare category!
PRESTO - Load Your Card
Load your PRESTO card to pay-per-ride!
Riding With STO
PRESTO works on STO buses:
- With a monthly pass
- When you transfer from an OC Transpo bus