Attendants and Companions
For Para Transpo riders
Attendant privileges are available for riders who require assistance to travel.
A companion may travel with a Para Transpo rider, and must pay full fare.
Customers who cannot be safely left unattended on a vehicle or at a drop-off location, must be accompanied by an attendant. Para Transpo drivers cannot provide special assistance to customers while the vehicle is in transit and cannot ensure that customers are met by another person at the drop-off location.
Attendants do not pay a fare when traveling with the customer.
Customers who require an attendant will not receive Para Transpo service unless the attendant accompanies them.
Medical certification is required for attendant privileges, unless the customer is aged 5 or less.
Persons with disabilities who are visiting Ottawa can also apply for the same attendant benefits by calling and advising us of their transportation needs.
Please complete the attached application form and send it to Para Transpo Administration:
1500 St. Laurent Blvd.,
Ottawa ON K1G 0Z8
One traveling companion may accompany Para Transpo customers. Please advise the booking agent when you are making your trip reservation that you will be accompanied.
Companions are charged full fare.
Transit options for people with disabilities
... more info
No scents please.
Consider others and travel scent-free.
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