Text 560-560 for bus arrival times

 

Real-time bus schedules are available through text-messages on your cell phone.


New 560-560 feature confirms departure times
that have been adjusted with GPS data!


You will notice departure times marked with an asterisk *, this means that the trip has been adjusted with GPS data. Times that have no asterisk are scheduled time.

If there is no asterisk it could be for one of the following reasons: the trip is too far ahead in time, a communication problem exists between the bus and the GPS database, or there are issues with the GPS hardware on the bus. GPS hardware problems are detected and fixed as soon as possible.


How to use the 560-560 service


  1. Text: 560560

  2. Message: your 4-digit bus stop number or the first few letters of any Transitway Station name, for eg.: ’Hurd’, ’Mac’, ’Orl’, ’Alb’, ’Bil’

  3. If there is more than one route that serves your stop follow the prompts.

    The first time you use the service you will be prompted to select your preferred language. At any time you can text E (English) or F (French) to change your choice.

    You can also text your location, route and direction all in one text.
    Examples:

    • Rideau and King Edward, stop 7595 route 18
      Message: 7595 18
      Reply: Stop 7595 route 18 St. Laurent at 11:46 to St. Laurent;
      12:03 to St. Laurent; 12:43 to St. Laurent.
    • Airport, route 97 direction Bayshore (direction 2)
      Message: Airp 97 2
      Reply: Stop 3039. Route 97 Bayshore at 11:47 to Tunney’s Pasture;
      12:02 to Tunney’s Pasture; 12:17 to Tunney’s Pasture.
    • Albert and Kent, route 86 direction Baseline
      Message: A Ke 86
      Reply: Stop 3003. Route 86 Baseline at 12:28 to Baseline;
      12:48 to Baseline;13:08 to Baseline.
Standard rates apply to all text messages.


» List of Station names that can be texted (PDF)


What is real-time and how are the predictions made?

The next 3 departure times are predicted based on the bus' GPS information. If the GPS data is unavailable for a given bus, the time defaults to the scheduled arrival time.

» Carriers’ networks which support Short Code 560560

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