2010

April - Operator Joanne Szabo

March - Dispatcher Vic Graham

February - Operator Timothy O'Malley

January - Operator Marilyn Miles

Please join Transit, Police, Fire, and Ottawa Paramedics in congratulating and thanking our Transecure Employees of the month for their quick response and concern for others.

While on duty, on March 22, 2010, Dispatcher Vic Graham was walking towards the St. Laurent North operator’s lounge when he witnessed an operator collapse to the floor. He immediately went over to him, checked for a pulse and made sure he was breathing. Vic instructed one of the other dispatchers to call 911. He then cleared the area and asked that someone wait outside to direct the ambulance. Vic continued to monitor the operator, who then regained consciousness within a few minutes. While waiting for EMS to arrive Vic asked the operator a few questions to establish his condition. Vic periodically rechecked the operator’s vitals, kept him comfortable and reassured him until EMS arrived. Vic relayed all the information he had obtained to EMS before they transported the operator to the hospital.

While on duty, on February 19, 2010 Operator Timothy O’Malley was listening to a male passenger who was complaining about his employer’s treatment and how his doctor had misdiagnosed him. The passenger then continued by saying more than once how he wanted to go and blow them away with a gun. The gentleman got off the bus at Conroy Road and Walkley Road where he had told Timothy he needed to go to the welfare office. Timothy wasted no time in calling in to Control to report the conversation and have the police notified. The police met up with Timothy to obtain his statement of the events and were able to ascertain it was the individual who was wanted by the authorities for a break and enter at the same location he was picked up at on the route. Due to the accurate description of the individual and location information the suspect was apprehended not long after the call placed to Control.

While on duty, on January 17, 2010 Operator Marilyn Miles saw a woman running for the bus wearing only a Tshirt, wind pants and socks. The woman looked distraught and frightened. When she boarded the bus she told Marilyn her blind date had become abusive and was threatening her. The woman had been able to run out of the house and then saw the bus and headed towards it. The woman said she wanted to go to Blackburn Hamlet. Marilyn called Control for assistance because she could not let her transfer to another bus in the condition she was in. Marilyn loaned the woman her coat to keep warm and tried to calm her down until Supervisor Joly and Transit Law arrived.

2009

December - Operator Jian Bai

November - Operator Juan Paolo Paz

October - Operator Denis Landry

September - Operator Simon Feizo-Gas

August - Operator Alfonso Mejia

July - Supervisor Dominique Montpetit

June - Operator Shaun Cooper

May - Operator Daniel Belliveau

April - Operator Clifford Adams

March - Operator David Couvillon

February - Operator Jean Constantineau

January - Operator Thérèse Dumais

Please join Transit, Police, Fire, and Ottawa Paramedics in congratulating and thanking our Transecure Employees of the month for their quick response and concern for others.

While on duty, on December 27, 2009 Operator Jian Bai was returning to his bus from the washroom at Hurdman Station when a young woman requesting his help approached him. The female told Jian that she had been punched in the stomach area by her boyfriend and was having trouble breathing. Jian immediately encouraged her to board his bus where she would be safe while he contacted Control requesting assistance. While the young woman was on board she became ill and Emergency Services were dispatched to Hurdman. The responding Supervisor who relayed the information to Transit Security obtained a very good description of the boyfriend from her. Special Constables were able to locate and arrest the male from this description at Blair Station within a half hour of the incident.

While on duty, on November 27, 2009 on route 97 at 16:27 Operator Juan Paolo Paz witnessed a hit and run at the intersection of Richmond Road and High Street. A motorcycle was passing the bus while in the opposing lane a car was making a left turn onto High Street. The motorcyclist tried to avoid the collision by dropping his bike into a skid but could not come to a complete stop and slammed into the car. Juan watched as the driver of the car panicked and drove off; as he was leaving the scene he ran over the motorcyclist. Juan immediately stopped the bus blocking the street to prevent other vehicles from driving through and called Control for assistance. A passenger on board, who was a witness to the accident, exited the bus to check on the motorcyclist while Juan completed the call. Juan then went to check on the motorcyclist. OPS and EMS were dispatched to the operator’s location.

While on duty, on October 13, 2009 on route 146 at 10:02 Operator Denis Landry saw a 1 ½ year old boy at the intersection of Cahill Drive and Uplands Drive. The young child was standing in the rain wearing only a shirt with no diaper or shoes on. Denis immediately called Control and brought the child on board his bus while waiting for assistance. Transit Law and the OPS were dispatched to the operator’s location. While the officers were at the scene the mother of the child ran to the bus looking for her son. OPS dealt with the mother.

While on duty, on September 25, 2009 on route 86 at 16:39 Operator Simon Feizo-Gas noticed a very young girl walking onto Industrial Avenue from Sir Sandford Fleming. As he was turning onto Neighbourhood Way he observed her crossing Industrial Avenue in heavy traffic. Simon parked the bus and approached her in the middle of the field at that corner. She said she had lost her parents at the Walmart. After speaking with her for 2 to 3 minutes Simon was able to convince her to come with him to Hurdman Station where they would get help. Simon called Control and explained the situation to them. He was instructed to terminate his 86 trip and drive to Hurdman where a Supervisor and Transit Law met him.

Constable Racine was able to locate the parents who were still at Walmart and reunited them with their daughter.

While on duty, on August 28, 2009 on route 124 at 9:51 a passenger complained to Operator Alfonso Mejia that they were having respiratory problems. Alfonso observed the customer and realized she was in a serious way. He contacted Control immediately to alert them of the situation. He asked that an ambulance be dispatched right away because her situation was getting worse. While waiting for the ambulance to arrive the lady passed out. Emergency Services, Special Constables, Police and Fire Services arrived within minutes. The paramedics revived the lady, administered oxygen and transported her to Montford Hospital.

While on duty, on July 10, 2009 at Baseline Station, Supervisor Dominique Montpetit was approached by a customer who informed her that a female on the platform was carrying a knife. Dominique immediately contacted Transit Law and kept a visual on the female until they arrived.

The female circled the platform and then headed to the skate park at Centrerpoint. When Transit Law arrived, Dominique gave them a full description of the female and her whereabouts.

Transit Special Constables located the female and confiscated the knife. OPS were notified and responded.

While in service on route 12 June 23, 2009 at 24:02 on Ogilvie Road approaching the Burger King, Operator 6144 Shaun Cooper noticed two people standing outside the drive-thru window. When he got closer he could make out that they were wearing bandanas over their faces. Shaun thought this was suspicious and contacted Control and advised Supervisor Sharma of the situation. As he was pulling away, he looked in his mirror and saw the two people going through the drive-thru window. Once Shaun finished his trip he circled back to inquire if anyone had been injured and needed assistance. He then went to Blair Station and gave a report to OPS and Supervisor Marochko.

It was later learned that six suspects with two bats and a sword were apprehended; the investigation is ongoing.

While in service on May 11, 2009 at 23:21 on route 16 at Lebreton Station, Operator Daniel Belliveau witnessed an argument which lead to a man pushing a woman down onto the ground. Daniel contacted Control and advised Supervisor Bush of the incident, requested assistance and gave her an accurate description of the male. Transit Law and Transit Supervisor staff responded immediately to his location.

During the investigation of the incident at Lebreton Transit Law Special Constables made an arrest and issued a PON.

While in service on April 22, 2009 at 12:29 on route 160 on Katimavik Road and Castlefrank Road, Operator Clifford Adams, noticed a vehicle behind him hit the curb, which was being driven by a female who seemed to be in distress. Clifford immediately secured his bus and went to assist her. He opened the car door, shut the car off, and secured it from moving any further. Once Clifford was sure that she was o.k; he went back to his bus, contacted Control and advised Supervisor Spenard of the incident. Clifford stayed with the female until Ottawa Paramedics arrived and transported her to the Queensway Carleton Hospital with chest pain.

While in service on March 6, 2009 at 21:13 on route 12, on Montreal Road, Operator David Couvillon, witnessed a male driver, who had caused an accident, get out of the his vehicle and try to hide a bottle in the snow bank. When that did not work he retrieved the bottle and threw it against a fence. Dave thought this was suspicious and contacted Supervisor Rob Hunt in Control. Supervisor Morris was dispatched to the scene and informed the OPS officers on scene what was reported. OPS asked if the operator who witnessed the incident could return to the scene. Dave returned to the scene after his shift to fill out a police witness report and show them where the male had stashed the bottle. The driver of the car was arrested for impaired driving.

While in service on February 19, 2009 at 18:41 on route 14-1 westbound, Operator Jean Constantineau, had a male passenger board his bus at the Rideau Center. He requested that Jean announce when they reached Kirkwood Avenue and Lepage Avenue. Jean noticed that the man appeared to be very confused and kept an eye on him during the trip. When they approached the man's requested destination, Jean observed that the man appeared to be agitated and searching for something in his bag. Jean contacted Control and advised Supervisor Bush of the situation and requesting help. Jean then comforted the man until Supervisor Villeneuve, Transit Law, and EMS arrived.

When EMS arrived, it was discovered that he was a diabetic and needed his medication. The man was treated at the scene, but refused transportation to the hospital. EMS commended Jean for managing the situation.

While in service on February 9, 2009 at 20:11 on route 152 on Iris Street, Operator 2746 Therese Dumais, witnessed a male pedestrian stagger across the street in front of her bus. Therese immediately stopped to offer assistance and observed that he was bleeding profusely from a cut to his head. Therese brought the man onboard the bus and contacted Control advising Supervisor Bush of the situation. While waiting for EMS, Therese administered first aid. EMS transported the man to Queens Way Hospital.

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2008

October - Operator Donato Dipietrantonio

September - Operator David Mutter

August - Special Constable Steven Flint

July - Operator Harry Singh Bal

June - Operator Shawn Duval

May - Operator Bhupinderpal Gill

April - Operator Daniel Groulx

March - Operator Ricardo Ferrara

February - Operator Rosie Dipientrantonio

January - Operator Marino Verzeroli